Delete your Prism account

Prism lets signed-in users delete their account and associated Prism data from inside the app. If you no longer have the app installed or cannot sign in, you can request deletion by contacting support from the email address associated with your Prism account.

Delete your account in the app

• Android: Open Prism, sign in, go to Settings → Account & Legal → Delete account, then confirm Delete account.
• iPhone, iPad, and Mac: Open Prism, sign in, go to Settings, open your account controls, choose Delete account, then confirm Delete account.

After Prism confirms deletion with our server, the app clears local Prism history, drafts, sign-in state, and settings on that device. Photos, PDFs, Markdown files, or images you exported outside Prism are yours and are not deleted from your device or cloud storage.

Request deletion without the app

Email support@tradestreaks.com with the subject “Delete my Prism account.” Send the request from the email address associated with your Prism account when possible. Include the platform you used for sign-in, such as Google Sign-In, Sign in with Apple, Google Play, or Apple App Store. Please do not include prompts, responses, attachments, or generated images in the email.

If we need to verify account ownership before deleting data, we will reply with the minimum follow-up needed to complete the request.

What deletion removes

• Your Prism account profile and authentication record.
• Synced Prism comparison history, Chat history, Panel history, Projects and Project files, saved preferences, memories, and context documents.
• Feedback and content-safety reports associated with your account, subject to the bounded operational retention described in the Privacy Policy.
• Generated-image records and stored generated-image bytes controlled by Prism.

Timing and retained data

Account deletion removes your data from active Prism systems immediately after confirmation. Any residual server records are purged within 90 days, as described in the Privacy Policy. Prism may retain only the minimal records required for security, fraud prevention, legal compliance, store transaction reconciliation, or operational integrity.

Deleting a Prism account does not cancel an Apple App Store or Google Play subscription. Manage or cancel billing in the store where you subscribed.

Need help?

For account deletion, privacy questions, or deletion status, contact support@tradestreaks.com.